Privacy Policy
Last Updated: 6th May 2025
1. Introduction
Welcome to MsgTag ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By accessing or using our service, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
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Account Information
When you create an account, we collect your name, email address, and authentication information when you sign in. -
Usage Data
We collect information about how you interact with our service, including the name of the tags you create, and the messages sent to your tags. -
Payment Information
If you purchase a subscription, we collect payment information through our payment processor. We do not store complete credit card information on our servers. -
Technical Information
We may collect information about your device, browser, IP address, and how you interact with our service.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and manage your account
- To send you service-related notifications
- To respond to your comments and questions
- To protect against fraudulent, unauthorised, or illegal activity
- To better understand how users access and use our service
4. How We Share Your Information
We may share your information with:
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Service Providers
We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer service. -
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities. -
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee it's absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Third-Party Services
Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those third parties.
8. Children's Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]